General Product Guarantee and Refund Policy
If you are unsatisfied with your purchase, you may return your most recent order within 60 days from the time of delivery to receive a refund on your product. To receive your refund, you must first return your order to us at:
Native Formulas, LLC.
7040 Avenida Encinas Ste 104-906
Carlsbad, CA 92011
Refund does not include any shipping charges you may need to pay. Refunds are limited to one order per customer within a 60-day period. All bottles from your order must be returned, opened or unopened, in order to qualify for a full refund. For example, if you return 3 bottles from a 4 bottle order, you will be refunded for the 3 bottles.
We process refunds as quickly as possible. However, please be advised that it may take up to 10-14 business days to receive a refund after we have received your return.