General Product Guarantee and Refund Policy

If you are unsatisfied with your purchase, you may return your most recent order  within 60 days from the time of delivery to receive a refund on your product. To receive your refund, you must first return your order to us at:

Native Formulas, LLC.
7040 Avenida Encinas Ste 104-906
Carlsbad, CA 92011

Refund does not include any shipping charges you may need to pay. Refunds are limited to one order per customer within a 60-day period. All bottles from your order must be returned, opened or unopened, in order to qualify for a full refund. For example, if you return 3 bottles from a 4 bottle order, you will be refunded for the 3 bottles.   

We process refunds as quickly as possible. However, please be advised that it may take up to 10-14 business days to receive a refund after we have received your return. Note, per company policy, we cannot refund any order that a customer has opened a dispute on.



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